In 2018, while wanting to meet its requirements for the use of the iTop tool, the City of Whitehorse capital of the Yukon Territory in Canada, sought the assistance of Synairgis in developing certain extensions and to add two new configurations.
The first requirement for the City of Whitehorse was to develop extensions which led to :
The second need of the City of Whitehorse was the addition of new configurations which consisted of :
The deliverables of the project were :
Our team worked remotely and provided deliverables ready for integration. We made the Customer Service Management platform available to our client so he could send his requests for assistance.