An important healthcare organization in Quebec acquired a Professional version of iTop CMDB for its production environment.
The Synairgis team helped this organization at every key project milestones as a solution integrator and a Service Assets and Configuration Management process expert.
The service included the following activities:
Volume of data : about 20,000 service configuration items (CI)
CI types : office IT, servers (physical, virtual), software
Several experts from our team were implicated, mainly remotely but occasionally on site, at the client's location.
Our main deliverables were :