Integration & support

The Synairgis team is specialized in the integration of enterprise service management software, which includes installation, configuration, deployment and support activities. Integration includes the activities of analysis and understanding the needs until the complete implementation of the solution, configured to support your processes and achieve your objectives. Our specialty is to operationalize your processes and procedures in the right technology solution.

Operationalizing business processes into a solution is often a challenge, regardless of the technological solution chosen. The Synairgis team can help you effectively for the success of your project. We have the integration experience you need and a proven practice. In addition, synairgis uses these solutions for its own use, which gives us excellent control.

While we can work with a wide range of solutions, we prefer Open Source software, which reduces the total cost of ownership and gives you complete control over your data and processes.  

As our integration projects progressed, we have developed a four-phase integration method :

  1. Design 
  2. Production 
  3. Deployment 
  4. Assistance and support

Your benefits

  • Innovative and open solutions, tailored to your budget, supported by our team with the help of our partner publishers
  • Best practice integration (ITIL, ITAM, PMP, GreenIT, etc.) and proven process kits
  • Project under control thanks to our squad approach
  • Strengthening contractual, software, environmental and accounting compliance
  • Improved budget and financial planning (cost management, contract rents)
  • Customer and user satisfaction through better management of technical and business services
  • Save time by working on priority tasks while effectively allocating them within your team
  • Better control of your asset stock: overall value, quantity in operation, stock available
  • Quality and reliable reporting and dashboards

 

Synairgis is a partner, distributor and integrator of Combodo’s iTop software in Canada. We are experts in the implementation of the solution, its configuration or in the support of additional development tasks, in coordination with the Combodo editor. Open Source IT Service Management web solution. One of its qualities is to be able to be adjusted to perfectly meet your needs. It features powerful native features (CMDB, service request management, incidents and problems, and changes).

GLPIGLPI Partner

Synairgis is a partner, distributor and integrator, in Canada and in France, of the GLPI software (Gestion Libre de Parc Informatique), powered by Teclib'. GLPI is a turnkey solution, in line with the ITIL framework. With GLPI, you will be able to create, maintain, manage and track your company’s inventory of all assets (computers, software, smartphones, printers, consumables, etc.) from a centralized web console. The many extensions (including one developed by our team) bring powerful features to the software.


Synairgis is a distributor and integrator of OCS Inventory NG software, a partner of its FactorFX editor. Open source solution for the management of computer infrastructure data network discoveries, The tool also provides software distribution management functionality within your computer fleet through a locally installed agent.

Synairgis is the official partner, distributor and integrator of Feng Office. This means that we help you take charge of the solution and we offer you technical support under a support contract. Feng Office is a collaborative platform based on an integrated set of OpenSource software and web technologies that improves productivity and communication within organizations.

Kalendho

Synairgis is proud to present Kalendho, an in-house web-based solution. This solution helps you organize your teams’ schedules, allows your employees to capture their effective time, and helps you prepare pay after you have approved their hours.

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