Opportunity analysis for the physical management of IP telephone positions


We participated in a Telecom D project initiative with the objective to deliver an in-house Opportunity Analysis (customer-driven) Management of IP Telephony (IMAC) trips.

Activities carried out in the mandate : 

  • Conducting an opportunity analysis to enhance the delivery of IP Telephony IT services
  • Animation of a workshop with stakeholders
  • Documentations of needs, issues, gaps and impacts
  • Deliverable of a recommendation and a project implementation plan


  • Assistance in the operationalization of an IP telephony service [ see

See the related content